ph956 Privacy Policy — How We Handle Your Personal Information

This Privacy Policy ("Policy") describes how ph956 ("ph956," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("Players," "Users," or "you") who register for or use the ph956 online gaming platform accessible at https://ph956.app and all associated services.

ph956 is committed to protecting the privacy and personal data of all users, and particularly the Filipino players who make up the core of our community — from Manila and Metro Manila, to Cebu, Davao, Quezon City, Makati, Iloilo, and beyond. We operate in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission of the Philippines.

For the purposes of the Philippine Data Privacy Act, ph956 acts as the personal information controller in respect of all personal data collected from Players through the ph956 platform. ph956 determines the purposes for which personal data is collected and the manner in which it is processed.

ph956 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable data protection laws. The DPO can be contacted through the contact details set out in Section 15 of this Policy.

ph956 collects the following categories of personal data from Players:

ph956 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation. If any such information is inadvertently shared by a Player, ph956 will delete it promptly upon becoming aware of its presence.

ph956 collects personal data through the following means:

4.1 Direct Collection

Data you provide directly to ph956 when you:

• Create a ph956 account by completing the registration form;
• Complete identity verification (KYC) by uploading documents;
• Make deposits or withdrawal requests through the platform;
• Contact ph956 customer support via live chat, email, or other channels;
• Participate in promotions, surveys, or feedback requests;
• Update your account profile or preferences.

4.2 Automated Collection

Data collected automatically when you use the ph956 platform, including:

• Technical data collected via cookies, web beacons, and similar tracking technologies (see Section 10);
• Login and session data including IP address, device identifiers, and access timestamps;
• Gameplay data generated as a natural result of using ph956's games and betting features.

4.3 Third-Party Sources

ph956 may receive data about Players from third parties in limited circumstances, including:

• Identity verification service providers used to fulfill KYC obligations;
• Payment processors including GCash (GXI), Maya (Paymaya Philippines), and Philippine banking partners, to confirm transaction status;
• Fraud prevention and anti-money laundering screening services.

ph956 uses the personal data we collect for the following purposes:

1. Account creation and management — to register your ph956 account, verify your identity, and maintain your account in good standing;
2. Service delivery — to provide access to ph956's games, sports betting, and all other platform features;
3. Payment processing — to process deposits and withdrawals through GCash, Maya, Philippine bank accounts, and other accepted payment methods;
4. Legal and regulatory compliance — to fulfill obligations under Philippine law including anti-money laundering (AML), counter-terrorism financing (CTF), and KYC requirements;
5. Responsible gaming — to monitor gameplay patterns, identify indicators of problem gambling, and operate responsible gaming tools including self-exclusion and deposit limits;
6. Security and fraud prevention — to detect, investigate, and prevent unauthorized account access, fraudulent transactions, and other security incidents;
7. Customer support — to respond to player inquiries, resolve disputes, and provide technical assistance;
8. Platform improvement — to analyze usage patterns and improve the ph956 platform's functionality, game selection, and user experience;
9. Marketing communications — to send promotional offers, bonus notifications, and platform updates to Players who have not opted out (see Section 13);
10. Legal proceedings — to establish, exercise, or defend legal claims where necessary.

Under the Philippine Data Privacy Act, ph956 processes your personal data on the following legal grounds:

• Contractual necessity — processing necessary to perform the contract between ph956 and the Player (i.e., to provide ph956's gaming services), including account management, game operation, and payment processing;
• Legal obligation — processing required to comply with ph956's legal obligations under Philippine law, including PAGCOR licensing requirements, AML regulations, and tax reporting obligations;
• Legitimate interests — processing necessary for ph956's legitimate interests, including platform security, fraud prevention, and service improvement, where these interests are not overridden by the Player's rights;
• Consent — processing for marketing communications and optional analytics, where the Player has provided explicit consent. Players may withdraw consent at any time without affecting the lawfulness of prior processing.

ph956 may share personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment service providers — GCash (GXI), Maya (Paymaya Philippines), BPI, BDO, Metrobank, InstaPay, and other payment partners, for the purpose of processing deposits and withdrawals;
• Identity verification providers — third-party KYC and identity verification services used to fulfill regulatory obligations;
• Fraud and AML screening services — providers used to screen transactions and player activity for indicators of financial crime, as required under Philippine AML regulations;
• Game content providers — licensed game studios and live casino operators whose games are hosted on the ph956 platform; these providers may receive anonymized or pseudonymized gameplay data;
• IT and cloud service providers — technology partners who provide infrastructure, hosting, security, and technical support services to ph956;
• Regulatory authorities — PAGCOR and other Philippine government bodies, where disclosure is required by law or regulatory obligation;
• Law enforcement and courts — Philippine government agencies and courts where disclosure is required pursuant to a valid legal order or to prevent serious harm.

All third parties with whom ph956 shares personal data are contractually required to handle that data in accordance with applicable privacy laws and to use it solely for the specific purpose for which it was shared.

ph956 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, and in any event for no longer than required by applicable Philippine law. The following general retention periods apply:

• Account data — retained for the duration of the active account relationship and for a period of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements;
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, in compliance with anti-money laundering record-keeping obligations;
• KYC and identity documents — retained for five (5) years from the date of submission or the date of account closure, whichever is later;
• Customer support communications — retained for three (3) years from the date of the communication;
• Marketing consent records — retained until consent is withdrawn or for three (3) years from the date of last interaction, whichever is earlier;
• Technical and log data — typically retained for twelve (12) months, except where retained longer for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.

ph956 implements technical and organizational security measures appropriate to the nature of the personal data held and the risks associated with its processing. These measures include:

• SSL/TLS encryption for all data transmitted between Players' devices and ph956's servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Regular security audits and vulnerability assessments of ph956's platform and infrastructure;
• Staff training on data protection obligations and security best practices;
• Incident response procedures for managing and reporting data security breaches.

While ph956 takes data security seriously and implements the measures described above, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ph956 accounts and to enable two-factor authentication where available.

ph956 uses cookies and similar tracking technologies on the ph956 platform. A cookie is a small text file stored on your device by a website. ph956 uses the following categories of cookies:

• Strictly necessary cookies — essential for the operation of the ph956 platform, including maintaining your login session and remembering your language preferences. These cannot be disabled without significantly impairing platform functionality;
• Functional cookies — used to remember your preferences and personalize your experience on ph956, such as game lobbies you have recently visited and display preferences;
• Analytics cookies — used to collect aggregated, anonymized data about how Players use the ph956 platform, enabling us to identify and fix usability issues and improve the platform experience;
• Security cookies — used to support ph956's fraud detection and account security systems, including detection of unusual login behavior.

ph956 does not use advertising cookies or allow third-party advertisers to place tracking cookies on the ph956 platform. You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the ph956 platform.

Parents and guardians who believe that a minor has registered a ph956 account or provided personal information to ph956 are encouraged to contact ph956 customer support immediately. ph956 will act promptly to investigate and remediate any such situation.

As a data subject under the Philippine Data Privacy Act, ph956 players are entitled to exercise the following rights with respect to their personal data:

• Right to be Informed — to be notified about how your personal data is collected and used, as set out in this Policy;
• Right to Access — to request a copy of the personal data ph956 holds about you;
• Right to Rectification — to request correction of inaccurate or incomplete personal data held by ph956;
• Right to Erasure — to request deletion of your personal data, subject to ph956's legal retention obligations;
• Right to Data Portability — to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Object — to object to the processing of your personal data for direct marketing purposes;
• Right to Damages — to claim compensation for any harm suffered as a result of ph956's inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data;
• Right to File a Complaint — to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

ph956 may send promotional communications to registered Players, including information about bonuses, new games, tournaments, and special offers relevant to the ph956 platform. These communications are sent to Players who have not opted out of marketing at the time of account registration or subsequently.

Players may opt out of marketing communications at any time by:

• Using the unsubscribe link included in every marketing email;
• Updating their communication preferences within the ph956 account settings;
• Contacting ph956 customer support and requesting removal from marketing lists.

Opting out of marketing communications does not affect the delivery of transactional communications that are necessary for the operation of your ph956 account, such as deposit confirmations, withdrawal notifications, and account security alerts.

ph956 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or operational needs. Material changes to this Policy will be communicated to registered Players via the email address or mobile number registered to their account, with at least 14 days' notice before the change takes effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the ph956 platform after the effective date of any amendment constitutes acceptance of the revised Policy. The current version of this Policy is always available at https://ph956.app/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or ph956's handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that ph956 has not handled your personal data in accordance with the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through the NPC's official government channels.